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Emergency Services

Our emergency and urgent care services are available at Mile Bluff Medical Center in Mauston. The Emergency Department provides care 24 hours a day.

Learn more about Mile Bluff’s Urgent Care services.

COVID-19 ER/Urgent Care Visitor Restrictions

As we respond to COVID-19, we are working very hard to look out for the health of our entire community through education and precautions.

As you prepare to receive care in Mile Bluff's Emergency Department or Urgent Care, please follow the precautions below.

  • Please do not bring well children to the Emergency Room if other family members need care. Try to find someone to watch them while you bring in a sick child or adult.
  • Visitors may be screened at the door and are being limited. This is being done as a precaution.

We appreciate your cooperation and are committed to providing you with the care you need.

Emergency Care Services

Mile Bluff's emergency care is available for serious, life-threatening situations, such as severe illness, serious injury, and any sudden change in a person's health condition that requires immediate intervention.

If a person experiences the following, he/she should come to the Emergency Department:

  • Broken bones
  • Chest pains or pressure
  • Difficulty breathing
  • Head trauma/injuries
  • Major injuries/accidents
  • Severe abdominal pain
  • Stroke
  • Sudden dizziness
  • Trouble seeing
  • Uncontrollable bleeding

Level III Trauma Center

Mile Bluff's Emergency Department has earned classification as a Level III Trauma Center. This means that the department has met rigorous criteria set by the American College of Surgeons, which serves as proof of the team's ability to treat traumatic injuries at a higher level than neighboring facilities. A Level III Trauma Center provides care for serious injuries, and makes use of superior medical research to offer patients comprehensive, well-round care.

SANE Program

To further meet the needs of local individuals impacted by sexual violence, Mile Bluff’s Emergency Department has sexual assault nurse examiners (SANE) available in Mauston.

The role of a SANE includes evaluating and treating patients with a holistic approach. These nurses are specially trained to provide culturally-sensitive, developmentally-appropriate, trauma-informed, patient-specific evaluation and treatment. They gather medical history, as well as a history of the assault, with a proper understanding of the medical and legal consequences of both. It is a very specialized role that is unfortunately needed far too often.

Anyone who experiences a sexual assault can come immediately and directly to Mile Bluff’s Emergency Department. The staff is trained to be mindful of both the immediate and the long-term impacts of sexual violence. Individuals will be cared for with dignity, confidentiality and excellence. If you would like more information about the SANE program, please contact the department at 608-847-6161.

At Mile Bluff, the Urgent Care and the Emergency Department share a waiting room. Urgent Care patients are seen based on reservation times and in order of arrival. Emergency patients are seen in order of the severity of their condition. If you are waiting, and see other patients get called back for treatment ahead of you, it may be due to their condition or because they reserved their spot online before coming in. The staff will keep you informed of when you will be taken in for treatment.

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