Patient & Visitor Information

General Information

If you are a patient or visitor looking for information, please visit General Information.

Patient Billing Information

The billing and collection process for healthcare services can be confusing. If you have questions regarding your bill, we have provided answers to frequently asked questions here, at Patient Billing Information.

Financial Aid

Patients who meeting financial requirements can receive help with their bill through discounts offered under the financial assistance programs at Mile Bluff.

Interpreter Services

We contract with a company to provide foreign language and American Sign Language interpreting services. There are interpreters for a variety of languages available. If you are in need of interpreter services, please call 608-847-6161 to arrange for the service to be available for your appointment.

Preparing for Your Stay

The staff at Mile Bluff Medical Center wants your patient experience to be as pleasant as possible. Please visit Preparing for Your Stay to learn more about what to expect during your hospital stay.

Preventative vs. Problem-related care

An important part of actively maintaining your health is scheduling regular preventative care appointments. These visits help to identify potential health problems in their early stages, when they may be easier and less costly to treat. Commercial insurance carriers often provide full or partial benefits for preventative care exams; they do not, however, typically cover the total cost of problem-related visits. To learn more about this, read Preventative vs. problem-related care - Understanding your medical bill.

Additional Information

Whether you are a patient or a visitor, you have a right to learn more about Mile Bluff Medical Center and what we have to offer. Be sure to read over our patient policies, as well as our quality and safety measures. We also encourage you to take advantage of CaringBridge, which allows you to quickly share medical updates with friends and family.