Patient & Visitors

Visiting at Mile Bluff

At Mile Bluff, the comfort, safety and care of patients is the top priority. You are encouraged to visit your loved ones in the hospital, but are also advised to consider their needs as well. Visitors play an important role in maintaining the health and wellness of patients.

Also, please note that those visiting after 3 pm on Saturdays and Sundays will need to access the facility through the emergency room entrance.

Due to COVID-19, visitor restrictions are in place. Please review them prior to coming to the hospital.

Before you arrive for a visit, you are asked to contact the patient you wish to see. He or she may be scheduled for tests and appointments throughout the day, or need time to rest after a procedure, so it's important for you to know when your loved one will be available for visitors.

Please do not visit if you have the flu or other contagious diseases, such as, chicken pox or measles. Exposure to these and other viruses can pose a great risk not only to the patient you are visiting, but to other patients in the facility.

In addition, it's required that all children who are brought to the facility are supervised at all times, and that all visitors do their best to control their volumes to ensure it's quiet enough for the individuals in patient rooms to heal in peace.

Recording Devices

The protection of confidential patient information, and the rights and privacy of staff members, is extremely important at Mile Bluff. Because of this, all patients and visitors are asked not to use recording devices in public areas of the hospital, nursing & rehabilitation centers, clinics and other facilities. Devices include equipment such as: cameras, cell phone cameras, video recorders, audio recorders and any other type of equipment used to capture or record images and/or sound Your respect for Mile Bluff's patients, residents and staff members is appreciated.

Parking

Parking is available for visitors and patient directly in front of the medical center. There is a drop-off and pick-up area in front of the main entrance of the hospital, and at all outreach facilities, for those who need it. However, it is not an area to park your vehicle during an appointment or visit.

Courtesy parking passes are also available at the hospital. These are for individuals who have trouble getting around, but do not have an actual handicap permit. The passes are available for temporary use. Mile Bluff's staff members will distribute passes as needed; however, patients are also able to request courtesy tags when making appointments or when visiting the facility. Vehicles with courtesy parking passes may park in the lot located on the far side of the hospital, around the corner from the main entrance. There is a courtesy entrance on the side of the building..

Mile Bluff Café

Mile Bluff Cafe is located on the second floor of the medical center. The café provides delicious food, drinks, coffee and snacks for patients, visitors and the general public. With unique and flavorful daily specials, Mile Bluff Café is open Monday through Friday, 6:30 am to 7 pm, and Saturday and Sunday from 9 am to 1 pm. When the café is closed, beverage and snack vending machines are available in the first floor lobby of the medical center.

Interpreter Services

We contract with a company to provide foreign language and American Sign Language interpreting services. There are interpreters for a variety of languages available. If you are in need of interpreter services, please call 608-847-6161 to arrange for the service to be available for your appointment.

Mile Bluff Is Smoke-Free

All Mile Bluff facilities are non-smoking facilities and campuses. Please remember that smoking/vaping is not permitted anywhere inside the building or on the grounds.