COVID-19 UPDATE: Mile Bluff is monitoring the situation and is prepared to respond. Learn more.

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Frequently Asked Questions

COVID-19: Frequently Asked Questions

The COVID-19 situation is constantly evolving. Mile Bluff is closely monitoring the coronavirus/COVID-19 outbreak. We continue to follow the procedures outlined by the CDC and Wisconsin Department of Health Services.

What are the symptoms of COVID-19?

The following symptoms may appear 2-14 days after exposure (average being 5 days).

  • Fever
  • Cough
  • Shortness of breath

You are advised:

  • Stay home when you are sick with any respiratory symptoms, and limit contact with others.
  • Wash your hands frequently with soap and water for 20 seconds. or use hand sanitizing gel.
  • Cover your cough with your elbow, and sneeze into a tissue.
  • Clean and disinfect frequently-touched objects in your home.
  • Do not travel when sick.

If you have questions about COVID-19, visit the CDC website.

If you had direct contact with a person who has a confirmed, positive test of COVID-19, and you are experiencing respiratory symptoms, CALL your primary care provider before coming to a medical facility. Your provider will assess your symptoms over the phone and will direct you on how to proceed.

Where can I get tested for COVID-19?

Who should get tested?

Anyone with symptoms such as fever, cough, and shortness of breath, can be tested.

Where can I be tested?

All non-emergent COVID-19 testing takes place at Mile Bluff Clinic's East Clinic. Call 608-847-5000 to make an appointment.

If you are not having an emergency condition, please do not come directly to Mile Bluff's Emergency Department for testing.

Can I come to Mile Bluff's Emergency Department or Urgent Care for testing?

Unless you are experiencing a true medical emergency, please DO NOT go to the nearest emergency room or urgent care center seeking testing. Call your primary healthcare provider first to assess the situation.

What if I need routine care? Can I still come to my appointment?

If possible, please go alone to any appointments at the hospital or clinic. Do not bring children unless they are the ones in need of care. If you need assistance or transportation, one healthy support person is acceptable. Especially, do not bring anyone to your appointment who has a cough, a fever or unusual shortness of breath.

As the country responds to COVID-19, our patients have been directed to stay home. However, we know that the general healthcare needs of our patients haven’t gone away. Thanks to technology, Mile Bluff patients have the option to connect with their healthcare provider from the comfort and safety of their own home. TeleMedicine services provide you, our patients, with one-on-one time with your provider.

Should I still bring my child in for routine well-child exams?

From birth to adolescence, well-child exams are used to track a child’s health and growth. During these routine visits, important vaccines may also be given. Due to “Safer at Home” orders, parents may wonder if well-child visits are truly essential or needed.

Well-child exams, especially when patients require vaccines, are essential. While it is important to take COVID-19 seriously, the community cannot disregard other healthcare needs. If children do not keep up with routine vaccinations, it puts children at a higher risk for other preventable disease.

Well-child exams follow a specific schedule that has been outlined by the American Academy of Pediatrics. In addition to reviewing a child’s overall health, growth and general well-being, vital vaccines are given to help prevent diseases like chicken pox, measles, influenza and polio. These vaccines are usually given in a specific order, and if skipped or postponed for too long, the health of children may be at risk.

If you want to schedule one of these essential visits, or to check to see if your child is due for vaccinations, call Mile Bluff Clinic at 608-847-5000 today.

What if I have recently traveled to a location with a Level 3 travel notice or have been in contact with someone who may have been ill with COVID-19?

Stay home for 14 days from the time you left an area with widespread, ongoing community spread Level 3 Travel Health Notice countries and states, and practice social distancing.

Follow these guidelines:

  • Take your temperature with a thermometer two times a day to monitor for fever. Also watch for cough or trouble breathing.
  • Stay home and avoid contact with others. Do not go to work or school for this 14-day period. Discuss your work situation with your employer before returning to work.
  • Do not take public transportation, taxis or ride-shares during the time you are practicing social distancing.
  • Avoid crowded places (such as shopping centers and movie theaters), and limit your activities in public.
  • Keep your distance from others (about 6 feet).

I have travel planned. Should I cancel my plans?

The answer to this question is going to constantly change as the virus spreads around the globe. Stay on top of all country-specific updates by checking the CDC and U.S. State Department websites.

Normally there are no restrictions for traveling within the US. But crowded travel settings, like airports, may increase your risk of exposure to COVID-19. There are several things you should consider when deciding whether it is safe for you to travel.

  • Is COVID-19 having community spread in the location where you are going?
  • Will you be in close contact with others, such as crowded settings, conferences, concerts, religious gatherings, buses, etc...?
  • Are you or your travel companions at high risk of severe illness?
  • Do you have a plan for taking time off of work or school in case you do get sick?
  • Do you live with someone who is older or has severe chronic health issues, and may do worse if you spread the virus?
  • Is the virus spreading where you live?

Depending on your circumstances, you may decide to delay or cancel your plans. If you do travel, be sure to practice all precautions against getting the virus.

What should I do if I have been exposed to COVID-19?

People who think they may have been exposed to COVID-19 should contact their primary care provider immediately. Do not come to the hospital unless advised by your primary healthcare provider. However, if you’re experiencing a healthcare emergency, call 911.

How do I prevent COVID-19?

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands, and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

  • Avoid close contact with people who are sick.
  • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick from the illness.

How to protect others:

  • Stay home if you are sick. Learn what to do if you are sick.
  • Cover coughs and sneezes.
  • Cover your mouth and nose with a tissue when you cough or sneeze, or use the inside of your elbow.
  • Throw used tissues in the trash, and immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

What if I test positive for COVID-19?

If you do become ill, it is recommended:

  • Stay home when you are sick, and limit contact with others. People who are mildly ill are able to isolate at home. Stay at home until you are instructed to leave, this will reduce the risk of spreading the disease.
  • Wash your hands frequently with soap and water for 20 seconds, or use hand sanitizing gel.
  • Cover your cough with your elbow, and sneeze into a tissue.
  • Avoid public areas.
  • Avoid public transportation.
  • Clean and disinfect frequently-touched objects in your home (cellphones, for example).
  • Do not travel while sick.
  • Do not share personal items like dishes, towels or bedding.
  • Seek medical attention if your illness is worsening, but before you go, call first.
  • Wear a facemask before you enter a shared space.

If you are tested for COVID-19, the Public Health Department will be in continual contact with you to help monitor your symptoms and give you guidance on what to do when.

The CDC and the Wisconsin Department of Public Health, do not recommend wearing a mask if you are not sick. If you are experiencing severe respiratory symptoms, call 911.

How do I know if I have the flu or COVID-19?

Symptoms of COVID-19 are similar to those of allergies and other respiratory illnesses. The only way to know if you have COVID-19 is to be tested.

Why it might be COVID-19: You are more likely to have COVID-19 if you have respiratory symptoms (dry cough, shortness of breath) AND one of the following is true:

  • You have been in direct contact with (were coughed on by or were within 6 feet of) someone diagnosed with or suspected of having COVID-19.
  • There has been community spread of the COVID-19 virus in your area or an area you traveled to.

How long is the incubation period for COVID-19?

Symptoms of COVID-19 can appear 2-14 days after exposure.

How is COVID-19 treated?

There is no specific antiviral treatment recommended for COVID-19. Here are 10 things you can do to manage your health at home if you have a possible or confirmed case of COVID-19.

  1. Stay home from work, school, and away from other public places. If you must go out, avoid using any kind of public transportation, ridesharing, or taxis.
  2. Monitor your symptoms carefully. If your symptoms get worse, call your healthcare provider immediately.
  3. Get rest and stay hydrated.
  4. If you have a medical appointment, call the healthcare provider ahead of time and tell him/her that you have or may have COVID-19.
  5. For medical emergencies, call 911 and notify the dispatch personnel that you have or may have COVID-19.
  6. Cover your coughs and sneezes.
  7. Wash your hands often with soap and water for at least 20 seconds, or clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.
  8. As much as possible, stay in a specific room and away from other people in your home. Also, you should use a separate bathroom, if available. If you need to be around other people in or outside of the home, wear a facemask.
  9. Avoid sharing personal items with other people in your household like dishes, towels, and bedding.
  10. Clean all surfaces that are touched often, like counters, tabletops, and doorknobs. Use household cleaning sprays or wipes according to the label instructions.

Is there a vaccine for COVID-19?

Currently there are no vaccines available to prevent COVID-19 infections.

What are the dangers of COVID-19?

Approximately 80% of those infected with COVID-19 will only experience mild symptoms, and will not require hospitalization. The illness lasts about 5-10 days. The majority of people with the illness do make a full recovery. In very rare cases, at-risk individuals have experienced pneumonia, multi-organ failure and death.