COVID-19: Frequently Asked Questions
The COVID-19 situation is constantly evolving. Mile Bluff is closely monitoring
the coronavirus/COVID-19 outbreak. We continue to follow the procedures
outlined by the
Wisconsin Department of Health Services.
What are the symptoms of COVID-19?
The following symptoms may appear 2-14 days after exposure (average being 5 days).
- Shortness of breath
You are advised:
- Stay home when you are sick with any respiratory symptoms, and limit contact
- Wash your hands frequently with soap and water for 20 seconds. or use hand
- Cover your cough with your elbow, and sneeze into a tissue.
- Clean and disinfect frequently-touched objects in your home.
- Do not travel when sick.
If you have questions about COVID-19, visit the
If you had direct contact with a person who has a confirmed, positive test
of COVID-19, and you are experiencing respiratory symptoms, CALL your
primary care provider before coming to a medical facility. Your provider
will assess your symptoms over the phone and will direct you on how to proceed.
Where can I get tested for COVID-19?
Who should get tested?
Anyone with symptoms such as fever, cough, and shortness of breath, can
Where can I be tested?
All non-emergent COVID-19 testing takes place at Mile Bluff Clinic's East
Clinic. Call 608-847-5000 to make an appointment.
If you are not having an emergency condition, please do not come directly
to Mile Bluff's Emergency Department for testing.
Can I come to Mile Bluff's Emergency Department or Urgent Care for testing?
Unless you are experiencing a true medical emergency, please DO NOT go
to the nearest emergency room or urgent care center seeking testing. Call
your primary healthcare provider first to assess the situation.
What if I need routine care? Can I still come to my appointment?
If possible, please go alone to any appointments at the hospital or clinic.
Do not bring children unless they are the ones in need of care. If you
need assistance or transportation, one healthy support person is acceptable.
Especially, do not bring anyone to your appointment who has a cough, a
fever or unusual shortness of breath.
As the country responds to COVID-19, our patients have been directed to
stay home. However, we know that the general healthcare needs of our patients
haven’t gone away. Thanks to technology, Mile Bluff patients have
the option to connect with their healthcare provider from the comfort
and safety of their own home.
TeleMedicine services provide you, our patients, with one-on-one time with your provider.
Should I still bring my child in for routine well-child exams?
From birth to adolescence, well-child exams are used to track a child’s
health and growth. During these routine visits, important vaccines may
also be given. Due to “Safer at Home” orders, parents may
wonder if well-child visits are truly essential or needed.
Well-child exams, especially when patients require vaccines, are essential.
While it is important to take COVID-19 seriously, the community cannot
disregard other healthcare needs. If children do not keep up with routine
vaccinations, it puts children at a higher risk for other preventable disease.
Well-child exams follow a specific schedule that has been outlined by the
American Academy of Pediatrics. In addition to reviewing a child’s
overall health, growth and general well-being, vital vaccines are given
to help prevent diseases like chicken pox, measles, influenza and polio.
These vaccines are usually given in a specific order, and if skipped or
postponed for too long, the health of children may be at risk.
If you want to schedule one of these essential visits, or to check to see
if your child is due for vaccinations, call Mile Bluff Clinic at 608-847-5000 today.
What if I have recently traveled to a location with a Level 3 travel notice
or have been in contact with someone who may have been ill with COVID-19?
Stay home for 14 days from the time you left an area with widespread, ongoing
Level 3 Travel Health Notice countries and states, and practice social distancing.
Follow these guidelines:
- Take your temperature with a thermometer two times a day to monitor for
fever. Also watch for cough or trouble breathing.
- Stay home and avoid contact with others. Do not go to work or school for
this 14-day period. Discuss your work situation with your employer before
returning to work.
- Do not take public transportation, taxis or ride-shares during the time
you are practicing social distancing.
- Avoid crowded places (such as shopping centers and movie theaters), and
limit your activities in public.
- Keep your distance from others (about 6 feet).
I have travel planned. Should I cancel my plans?
The answer to this question is going to constantly change as the virus
spreads around the globe. Stay on top of all country-specific updates
by checking the
U.S. State Department websites.
Normally there are no restrictions for traveling within the US. But crowded
travel settings, like airports, may increase your risk of exposure to
COVID-19. There are several things you should consider when deciding whether
it is safe for you to travel.
- Is COVID-19 having community spread in the location where you are going?
- Will you be in close contact with others, such as crowded settings, conferences,
concerts, religious gatherings, buses, etc...?
- Are you or your travel companions at high risk of severe illness?
- Do you have a plan for taking time off of work or school in case you do get sick?
- Do you live with someone who is older or has severe chronic health issues,
and may do worse if you spread the virus?
- Is the virus spreading where you live?
Depending on your circumstances, you may decide to delay or cancel your
plans. If you do travel, be sure to practice all precautions against getting
What should I do if I have been exposed to COVID-19?
People who think they may have been exposed to COVID-19 should contact
their primary care provider immediately. Do not come to the hospital unless
advised by your primary healthcare provider. However, if you’re
experiencing a healthcare emergency, call 911.
How do I prevent COVID-19?
Clean your hands often
- Wash your hands often with soap and water for at least 20 seconds, especially
after you have been in a public place, or after blowing your nose, coughing,
- If soap and water are not readily available, use a hand sanitizer that
contains at least 60% alcohol. Cover all surfaces of your hands, and rub
them together until they feel dry.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
Avoid close contact
- Avoid close contact with people who are sick.
- Put distance between yourself and other people if COVID-19 is spreading
in your community. This is especially important for people who are at
higher risk of getting very sick from the illness.
How to protect others:
- Stay home if you are sick. Learn what to do if you are sick.
- Cover coughs and sneezes.
- Cover your mouth and nose with a tissue when you cough or sneeze, or use
the inside of your elbow.
- Throw used tissues in the trash, and immediately wash your hands with soap
and water for at least 20 seconds. If soap and water are not readily available,
clean your hands with a hand sanitizer that contains at least 60% alcohol.
What if I test positive for COVID-19?
If you do become ill, it is recommended:
- Stay home when you are sick, and limit contact with others. People who
are mildly ill are able to isolate at home. Stay at home until you are
instructed to leave, this will reduce the risk of spreading the disease.
- Wash your hands frequently with soap and water for 20 seconds, or use hand
- Cover your cough with your elbow, and sneeze into a tissue.
- Avoid public areas.
- Avoid public transportation.
- Clean and disinfect frequently-touched objects in your home (cellphones,
- Do not travel while sick.
- Do not share personal items like dishes, towels or bedding.
Seek medical attention if your illness is worsening, but before you go,
- Wear a facemask before you enter a shared space.
If you are tested for COVID-19, the Public Health Department will be in
continual contact with you to help monitor your symptoms and give you
guidance on what to do when.
The CDC and the Wisconsin Department of Public Health, do not recommend
wearing a mask if you are not sick. If you are experiencing severe respiratory
symptoms, call 911.
How do I know if I have the flu or COVID-19?
Symptoms of COVID-19 are similar to those of allergies and other respiratory
illnesses. The only way to know if you have COVID-19 is to be tested.
Why it might be COVID-19: You are more likely to have COVID-19 if you have respiratory symptoms
(dry cough, shortness of breath)
AND one of the following is true:
- You have been in direct contact with (were coughed on by or were within
6 feet of) someone diagnosed with or suspected of having COVID-19.
- There has been community spread of the COVID-19 virus in your area or an
area you traveled to.
How long is the incubation period for COVID-19?
Symptoms of COVID-19 can appear 2-14 days after exposure.
How is COVID-19 treated?
There is no specific antiviral treatment recommended for COVID-19. Here
are 10 things you can do to manage your health at home if you have a possible
or confirmed case of COVID-19.
- Stay home from work, school, and away from other public places. If you
must go out, avoid using any kind of public transportation, ridesharing, or taxis.
- Monitor your symptoms carefully. If your symptoms get worse, call your
healthcare provider immediately.
- Get rest and stay hydrated.
- If you have a medical appointment, call the healthcare provider ahead of
time and tell him/her that you have or may have COVID-19.
- For medical emergencies, call 911 and notify the dispatch personnel that
you have or may have COVID-19.
- Cover your coughs and sneezes.
- Wash your hands often with soap and water for at least 20 seconds, or clean
your hands with an alcohol-based hand sanitizer that contains at least
- As much as possible, stay in a specific room and away from other people
in your home. Also, you should use a separate bathroom, if available.
If you need to be around other people in or outside of the home, wear
- Avoid sharing personal items with other people in your household like dishes,
towels, and bedding.
- Clean all surfaces that are touched often, like counters, tabletops, and
doorknobs. Use household cleaning sprays or wipes according to the label
Is there a vaccine for COVID-19?
Currently there are no vaccines available to prevent COVID-19 infections.
What are the dangers of COVID-19?
Approximately 80% of those infected with COVID-19 will only experience
mild symptoms, and will not require hospitalization. The illness lasts
about 5-10 days. The majority of people with the illness do make a full
recovery. In very rare cases, at-risk individuals have experienced pneumonia,
multi-organ failure and death.