When you experience sudden illness or injury, and you can’t get in
to see your primary care provider, urgent care is a great option. This
can sometimes mean sitting in a crowded waiting room. With the addition
of ClockwiseMD at Mile Bluff, you can now make your urgent care reservations
online, and skip the line in the waiting room.
Quickly making an unplanned medical appointment just got easier. In a few
short steps, you can save your spot in line, and wait in the comfort of
your own home.
To reserve your spot in Urgent Care
www.milebluff.com/urgentcare during urgent care hours
(3 - 10 pm weekdays, 9 am - 9 pm weekends and holidays).
Choose your preferred visit time
(times are approximate).
- Provide patient information and the reason for the visit.
- Sit back and wait for a text alert.
What does it mean to reserve my spot?
When you go online, you will see the current estimated wait time for urgent
care services. You are able to select a time that you would like to check
in for your visit. Once your request is submitted, you can wait to come
in until you receive a text reminder that it’s almost time for your
visit. Please note that these are not actual appointments, and that wait
time are estimated.
What are the benefits of saving my spot online?
By reserving your spot online, you can select convenient times to visit
the Urgent Care. Instead of waiting at the hospital for your appointment,
you can stay in the comfort of your own home; or you can have an appointment
ready for your sick child when you are done with work for the day. When
you arrive at Urgent Care for your reserved time, you can have a much
shorter wait time than if you were to walk in at that same time.
Do I have to reserve a spot online?
No. We always welcome walk-ins. However, please note that emergency patients
and those who have reserved a time for urgent care online may arrive after
you and still be seen before you.
What if there is no online slot available when I want to visit?
If you do not see a time available that fits your schedule you can still
walk into Mile Bluff’s Urgent Care without first reserving online.
Am I guaranteed to be seen at the time I select?
Typically, patients who reserve a spot online are seen within 15 minutes
of their selected time and may be seen earlier. Due to the nature of walk-in
urgent care services, emergency situations arise that may affect the wait
time, so we cannot guarantee times.
Can I save my spot for any medical condition?
Clockwise will be used for Urgent Care services. When you “save
your spot” online, you will be prompted to choose a condition that
best describes why you need Urgent Care services. Depending on the condition,
you may be prompted to go to the ER directly or to call 911 rather than
making an Urgent Care appointment.
ABOUT URGENT CARE & ER
Urgent Care is available evenings, weekends and holidays when Mile Bluff’s
clinics are closed. Urgent Care provides treatment for individuals with
illnesses and injuries that require immediate attention, but are not life-threatening.
Mile Bluff’s emergency room (ER) is available 24 hours a day for
serious, life-threatening situations, such as severe illness, serious
injury, and any sudden change in a person’s health condition that
requires immediate intervention.
Mile Bluff’s Urgent Care and Emergency patients share a waiting room.
Urgent Care patients are seen in order of arrival. Emergency patients
are seen in order of the severity of their condition. Even when you save
your spot with ClockwiseMD, you may see other patients be called back
for treatment ahead of you. This may be due to their condition. The staff
will keep you informed of when you will be taken in for treatment. If
you have questions at any time during your visit, please ask.