When it comes to spending time in the Emergency Department, children are
often scared, unsure and stressed. If not trained for these situations,
staff members caring for these young patients can feel these same emotions.
That is why Mile Bluff Medical Center’s Emergency Department is
proud to be a part of the Pediatric Readiness Quality Care Collaborative [PRQC].
Mile Bluff is one of only seven Wisconsin hospitals in the PRQC, a national
quality improvement learning collaborative. The partnership is a two-year
commitment in which emergency department staff members work with pediatric
specialists from the Wisconsin EMS for Children Program. They work to
implement hospital policies that will continually improve readiness to
care for children in emergency situations.
“The special training and policy changes are crucial to caring for
children,” stated Sharon Warden, MSN, MHA, RN, CNML, Mile Bluff’s
Director of Emergency Services.
“Children don’t come into the Emergency Department as often
as adults do, and when they do, children are different to care for,”
explained Warden. “They are smaller, don’t always understand
what is happening, and often have trouble sitting still when it’s
necessary for care. And, unlike adults, what is considered ‘normal’
for vital signs and medication dosages can vary greatly among children.”
As a part of the PRQC, Mile Bluff took the national pediatric readiness
assessment. The 57-question test assesses care administration and coordination,
policies and procedures, pediatric patient safety, and more.
Warden commented, “Being a part of the PRQC has helped to further
improve the quality of care we provide to children in Mile Bluff’s
Emergency Department. After taking the assessment, we were able to see
where we could be even better, and then were given the resources to do
Some of the resources provided to PRQC hospitals include pediatric comfort
kits, one-on-one coaching from pediatric specialists, policy and care
guidelines, virtual learning sessions, quality improvement training, and more.
Warden concluded, “It can be challenging to care for children in
an emergency situation. Having these resources available to us helps to
ease the minds of the children we care for, as well as the minds of their
families and even our staff.”
Mile Bluff’s emergency department is available to care for people
of all ages 24 hours a day.