Emergency & Urgent Care

Immediate medical care in Mauston

Our emergency and urgent care services are available at Mile Bluff Medical Center in Mauston. The Emergency Department provides care 24 hours a day. Urgent Care is available evenings, weekends and holidays when our clinic locations are closed.

Emergency Care Services

Mile Bluff's emergency care is available 24 hours a day for serious, life-threatening situations, such as severe illness, serious injury, and any sudden change in a person's health condition that requires immediate intervention. If a person experiences the following, he/she should come to the Emergency Department:

  • Broken bones
  • Chest pains or pressure
  • Difficulty breathing
  • Head trauma/injuries
  • Major injuries/accidents
  • Severe abdominal pain
  • Stroke
  • Sudden dizziness
  • Trouble seeing
  • Uncontrollable bleeding

Level III Trauma Center

Mile Bluff's Emergency Department has earned classification as a Level III Trauma Center. This means that the department has met rigorous criteria set by the American College of Surgeons, which serves as proof of the team's ability to treat traumatic injuries at a higher level than neighboring facilities.

A Level III Trauma Center provides care for serious injuries, and makes use of superior medical research to offer patients comprehensive, well-round care.

Urgent Care Services

Urgent Care is available evenings (4 - 9 pm), weekends and holidays (9 am - 9 pm) when Mile Bluff’s clinics are closed. Please note that patients must arrive at least 30 minutes before the close of Urgent Care to allow enough time to be assessed and seen by a provider. Urgent Care provides treatment for individuals with illnesses and injuries that require immediate attention, but are not life-threatening. Urgent Care provides treatment for those who have:

  • Coughs and congestion
  • Cuts requiring stitches
  • Deep bruises
  • Diarrhea
  • Ear infections
  • Fevers
  • Flu symptoms
  • Insect bites
  • Mild to moderate asthma attacks
  • Rashes
  • Scrapes and bruises
  • Sore throats
  • Sprains
  • Strains
  • Upper respiratory infections

Please note that Urgent Care patients are seen in order of arrival. Emergency patients are seen in order of the severity of their condition. Urgent Care and the Emergency Department share a waiting room. If you are waiting, and see you other patients get called back for treatment ahead of you, it may be due to their condition. The staff will keep you informed of when you will be taken in for treatment. If you have questions at any time during your visit, please ask.

SANE Program

To further meet the needs of local individuals impacted by sexual violence, Mile Bluff’s Emergency Department has sexual assault nurse examiners (SANE) available in Mauston.

The role of a SANE includes evaluating and treating patients with a holistic approach. These nurses are specially trained to provide culturally-sensitive, developmentally-appropriate, trauma-informed, patient-specific evaluation and treatment. They gather medical history, as well as a history of the assault, with a proper understanding of the medical and legal consequences of both. It is a very specialized role that is unfortunately needed far too often.

Anyone who experiences a sexual assault can come immediately and directly to Mile Bluff’s Emergency Department. The staff is trained to be mindful of both the immediate and the long-term impacts of sexual violence. Individuals will be cared for with dignity, confidentiality and excellence. If you would like more information about the SANE program, please contact the department at 608-847-6161.

The Emergency & Urgent Care Department at Mile Bluff Medical Center is located at 1050 Division Street, Mauston, WI 53948.