Immediate medical care in Mauston
Our emergency and urgent care services are available at Mile Bluff Medical
Center in Mauston. The Emergency Department provides care 24 hours a day.
Urgent Care is available 3 - 10 pm weekdays, and 9 am - 9 pm weekends and holidays. Online reservations are available during Urgent Care hours.
Save your spot online
When you experience sudden illness or injury, and you can’t get in
to see your primary care provider, urgent care is a great option. This
can sometimes mean sitting in a crowded waiting room. With ClockwiseMD
at Mile Bluff, you can make your urgent care reservations online, and
skip the line in the waiting room. In a few short steps, you can
save your spot in line, and wait in the comfort of your own home. Learn more about the Clockwise system
Starting Monday, August 10, outpatient testing will be available Mondays
and Wednesdays from 6 to 9 am, and Saturdays from 6 to 10 am. Individuals with minor to moderate symptoms, as well as those with no
symptoms, can receive a swab-only test at Mile Bluff.
The testing takes place in Mile Bluff’s Emergency/Urgent Care (ER/UC)
Department. However, it is not an ER/UC service, so your insurance will
only be billed* for an outpatient lab appointment.
Anyone interested in using this service is encouraged to
reserve a spot online.
- The morning you want to be seen, and click on the yellow “save my
spot in line” button below
- Select “COVID-19 Testing” from the drop down.
- Fill in the needed information at the bottom of the page, selecting your
preferred time and select “Screening/Testing” as your reason
for a visit.
- Once you hit “Confirm me” you will receive your confirmation
and additional information.
If there is room in the schedule to accommodate walk-ins, they will be
seen, but may have to wait.
Please note: The "Current Wait Time" above refers to the time it may take
once you arrive at Mile Bluff to when you start receiving care in an exam
room. Due to the variety of conditions we treat and testing that may need
to be completed, we cannot predict how long your actual visit may take.
COVID-19 ER/Urgent Care visitor restrictions
As we respond to COVID-19, we are working very hard to look out for the
health of our entire community through
precautions. As you prepare to receive care in Mile Bluff's Emergency Department
or Urgent Care, please follow the precautions below.
- Please do not bring well children to the Emergency Room if other family
members need care. Try to find someone to watch them while you bring in
a sick child or adult.
- Visitors may be screened at the door and are being limited. This is being
done as a precaution.
We appreciate your cooperation and are committed to providing you with
the care you need.
Urgent Care Services
Urgent Care provides treatment for individuals with illnesses and injuries
that require immediate attention, but are not life-threatening. The services
and treatments Urgent Care provides includes:
- Wound care/stitches
- On-site X-ray
- Lab testing
- Broken bone/fracture evaluation
- Minor burn care
- Cough, cold, asthma, flu
- Assessment of insect bites, rashes
- Assessment of muscle strains/sprains
- Minor sports- and work-related injury assessment
- Infections such as ear, strep, urinary, skin, and respiratory/lung
Emergency Care Services
Mile Bluff's emergency care is available 24 hours a day for serious,
life-threatening situations, such as severe illness, serious injury, and
any sudden change in a person's health condition that requires immediate
intervention. If a person experiences the following, he/she should come
to the Emergency Department:
- Broken bones
- Chest pains or pressure
- Difficulty breathing
- Head trauma/injuries
- Major injuries/accidents
- Severe abdominal pain
- Sudden dizziness
- Trouble seeing
- Uncontrollable bleeding
Level III Trauma Center
Mile Bluff's Emergency Department has earned classification as a Level
III Trauma Center. This means that the department has met rigorous criteria
set by the American College of Surgeons, which serves as proof of the
team's ability to treat traumatic injuries at a higher level than
neighboring facilities. A Level III Trauma Center provides care for serious
injuries, and makes use of superior medical research to offer patients
comprehensive, well-round care.
To further meet the needs of local individuals impacted by sexual violence,
Mile Bluff’s Emergency Department has sexual assault nurse examiners
(SANE) available in Mauston.
The role of a SANE includes evaluating and treating patients with a holistic
approach. These nurses are specially trained to provide culturally-sensitive,
developmentally-appropriate, trauma-informed, patient-specific evaluation
and treatment. They gather medical history, as well as a history of the
assault, with a proper understanding of the medical and legal consequences
of both. It is a very specialized role that is unfortunately needed far
Anyone who experiences a sexual assault can come immediately and directly
to Mile Bluff’s Emergency Department. The staff is trained to be
mindful of both the immediate and the long-term impacts of sexual violence.
Individuals will be cared for with dignity, confidentiality and excellence.
If you would like more information about the SANE program, please contact
the department at 608-847-6161.
At Mile Bluff, the Urgent Care and the Emergency Department share a waiting
room. Urgent Care patients are seen based on reservation times and in
order of arrival. Emergency patients are seen in order of the severity
of their condition. If you are waiting, and see other patients get called
back for treatment ahead of you, it may be due to their condition or because
they reserved their spot online before coming in. The staff will keep
you informed of when you will be taken in for treatment. The Emergency
& Urgent Care Department at Mile Bluff is located at 1050 Division
Street, Mauston, WI 53948.