It is very important to establish a relationship with a primary care provider
- someone you visit regularly for routine appointments and illnesses.
There are times, however, when you need immediate medical attention and
the clinic is closed, or the situation is serious enough to require emergency
care. These are the times you should visit Mile Bluff’s Urgent Care
and Emergency Care departments.
Urgent care is available evenings, weekends and holidays, when Mile Bluff’s
clinics are closed. You should visit urgent care if you are experiencing
illnesses and injuries that require immediate attention, but are not life-threatening.
In urgent care, treatment is provided by an excellent team of physician
assistants, nurse practitioners, nurses and various other healthcare personnel.
Mile Bluff’s emergency care is available 24 hours a day. Visit the
emergency department for life-threatening situations such as severe illness,
serious injury, and any sudden change in a your health condition that
requires immediate intervention.
There is a staff physician on-site to provide expert care, along with a
great team of other medical providers. It’s this exceptional care
that has earned Mile Bluff’s Emergency Department classification
as a Level III Trauma Center. This means that the department has met rigorous
criteria set by the American College of Surgeons, which serves as proof
of the team’s ability to treat traumatic injuries at a higher level
than some neighboring facilities.
A Level III Trauma Center provides care for serious injuries, and makes
use of superior medical research to offer patients comprehensive, well-rounded care.
What about the wait?
When it’s you, your child or a loved one who is sick or in pain,
waiting to be treated is not an easy thing to do. There are times you
may come for care, and not be seen immediately. It is not because the
other patients being seen ahead of you are more important than you are;
it may very well be that the department is busy and that there are other
patients who are dealing with situations that are more life-threatening.
In urgent care, patients are seen in the order that they arrive. However,
urgent care and emergency care share a waiting room. Emergency patients
are seen in the order of the severity of their conditions. This could
mean that some emergency patients may come after urgent care patients,
and yet be taken back to treatment before those who have been waiting
for urgent care. We appreciate your understanding and patience in these times.
Seek emergency care for:
- broken bones
- chest pains or pressure
- difficulty breathing
- head trauma/injuries
- major injuries/accidents
- severe abdominal pain
- sudden dizziness
- trouble seeing
- uncontrollable bleeding
- pregnancy complications
Seek urgent care for:
- coughs, congestion, sore throats
- deep bruises and cuts
- ear infections
- fevers and flu symptoms
- insect bites and rashes
- asthma attacks
- scrapes, sprains and strains
- upper respiratory infections